How Randall Reilly Scaled Business Outcomes Without Adding Recruiter Workload

For Randall Reilly, the question wasn't whether to switch. It was how fast they could because their existing system had become a liability. Reporting was a mess, and the admin kept piling up, holding the team back. For a firm that was ready to scale, they couldn't afford a system that had diminishing returns.

"Every time we wanted to push the limits, it just held us back. You had to do 20 clicks just to do one thing in the system."
Vincent Oram | Randall Reilly

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ABOUT RANDALL REILLY
Randall Reilly operates as an RPO specializing in recruiting truck drivers, mechanics, and other light industrial roles across the US and Canada. They run two service models (direct hire and full RPO) across a diverse client base in the trucking and transportation industry.

Killing Admin Ruthlessly

Truck drivers and mechanics don't browse job boards. Getting a response requires persistence — multiple touchpoints, consistent follow-up, and volume. Triggering every single touchpoint manually, set the recruiters up for failure.

Randall Reilly identified their existing workflows and automated the entire outreach process using Recruiterflow's campaigns and recipes. With well-timed and automated outreach, the recruiters started getting more responses, while managing more workflows than ever.

"We've seen a lot of responses from candidates that we weren't getting before — and obviously having the recruiter not spending that time has helped a lot."
Vincent Oram | Randall Reilly

This led to 44% faster client submissions — not because recruiters were working harder, but because the system stopped getting in the way.

"With the recruiter doing one simple action of moving the step, that candidate is going to get 3 emails. A recruiter can make 4 step updates to a candidate, and over the lifetime of that workflow, the candidate is going to get 7 outreaches."
Matt O’Donell | Head of RPO Business, Randall Reilly

From a data graveyard to a database that breathes

For over two years, Randall Reilly struggled to build reports. Exports were painful, the data that came out was incomplete, and any meaningful analysis had to be rebuilt from scratch every time.

With Recruiterflow’s open API, the team was able to identify the right end points and built comprehensive dashboards with Goals Tracking and Reporting. The team finally had real-time visibility into individual & team performance, updated twice daily.

"The tech team found Recruiterflow and said getting data and being able to build reports would be a whole lot easier. After struggling for 2.5 years, it was hard to say no."
Matt O’Donell | Head of RPO Business, Randall Reilly

Each recruiter has live dashboards showing real-time candidate status, and the goals dashboard tracks team performance week over week.

"Recruiterflow has helped us a lot. The team now has a lot of data. Our BI tool is throughout the day, and the team has real-time activity in RecruiterFlow."
Vincent Oram | Randall Reilly

A Pipeline That Moves

Better data visibility and consistent outreach compounded into tangible business outcomes. Stages movements became 67% faster. Candidates who previously waited nearly a week to get on the calendar were now scheduled in 2 days.

Post-interview decision time improved by 33%, with candidates moving to the next step in 8 days instead of nearly two weeks.

Fewer candidates went cold. Fewer opportunities slipped. 

"We've gotten more efficient, streamlined a lot of things, all while the industry is just garbage."
Matt O’Donell | Head of RPO Business, Randall Reilly

A software recruiters love using

Randall Reilly was stuck with a system that made the recruiters work more. Eventually, data was getting lost, placements weren’t logged on time, and reporting was a mess. Recruiters started avoiding the CRM.

"I remember just getting annoyed by our old system that I would redo my whole screen every time."
Vincent Oram | Randall Reilly

When the system works the way recruiters do, they stop fighting it and start using it. Recruiterflow’s intuitive UI and purpose-built features increased adoption instantly. Using the CRM went from being a mandate to a natural consequence of using something that actually worked.

"The flexibility within the system makes it unbelievably easy to address workflows, adjust everything based on the needs of the client. The overall ease of use is rather impressive in comparison to a lot of the other systems I've used over the years."
Matt O’Donell | Head of RPO Business, Randall Reilly

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