Front Office Manager Job Description

Skills, Resposbilities and Job Description Template for Front Office Manager

Job Description

We are looking for a Front Office Manager who will be the first point of contact and should convey the professional image of the company to the public.

The individual in this position will have multiple levels of responsibilities between facilities, management and any departments that may need support. An understanding of the Company culture is essential in this role and is exhibited through several actions of this position.

The Front Office Manager will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities.

Responsibilities

  • Schedule meetings and appointments
  • Organize the office layout and order stationery and equipment
  • Maintain the office condition and arrange necessary repairs
  • Partner with HR to update and maintain office policies as necessary
  • Organize office operations and procedures
  • Coordinate with IT department on all office equipment
  • Ensure that all items are invoiced and paid on time
  • Manage contract and price negotiations with office vendors, service providers and office lease
  • Provide general support to visitors
  • Assist in the onboarding process for new hires
  • Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
  • Liaise with facility management vendors, including cleaning, catering and security services
  • Other tasks as requested by management

Skills and Qualifications

  • Proven experience as an Office manager, Front office manager or Administrative assistant
  • Knowledge of office administrator responsibilities, systems and procedures
  • Proficiency in MS Office (MS Excel and MS Outlook, in particular)
  • Experience with accounting systems (Quickbooks experience a plus)
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills in a fast-paced environment
  • A creative mind with an ability to suggest improvements
  • Associate degree required (B.A. or B.S. preferred)

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