Angie began her recruiting career in an era when she meticulously reviewed each resume, color-coding them based on their roles and organizing them into the appropriate cabinets. After nearly two decades of experience, she founded Believe Resourcing in 2019 with a clear vision: to create an agency that seamlessly blends modern automation with a personal touch, grounded in her belief that recruitment is fundamentally a “people’s game.”
Today, Believe Resourcing has grown from its early beginnings into a global team of 20 members. Central to this remarkable growth has been their partnership with Recruiterflow, which began when both organizations were still in their infancy.
When Believe Resourcing started, handling a few job orders with a small team was feasible, but scaling presented unique challenges. Growth brought an influx of new clients and candidates, with the complexities of different markets such as South Africa, India, the U.S., and Europe. Angie needed a solution that could adapt to various regional requirements and seamlessly integrate with her agency’s high standards.
“Recruiterflow has transformed the way we operate at Believe Resourcing. It seamlessly integrates automation into our processes, allowing us to focus on what truly matters—building meaningful relationships with our clients and candidates. This partnership has been instrumental in our growth, enabling us to combine efficiency with the personal touch that defines recruitment as a people’s game.”
Founder, Believe Resourcing Group
While expanding the agency globally, Believe Resourcing first focused on streamlining client acquisition. With that in place, streamlining candidate search and tagging became quintessential. While Angie loves how her team sources, the immediate next step is on Recruiterflow to:
1. Search the right candidates with boolean and advanced search, leveraging tags.
2. Ensure further tags for visibility on which pipeline the candidate is currently in.
These features ensure that suitable candidates are matched to open roles quickly and efficiently, optimizing the recruiting funnel.
Using custom fields, Recruiterflow allowed the team to automate tailored email communications for different groups of candidates based on their stage in the hiring process. For example, when candidates reached specific stages, such as the assessment stage, an automated email prompted them to complete assessments.
As companies grow to a global scale, like BR, reporting on daily, weekly, and monthly levels – at the consultant level, but also at the candidate journey level, is crucial. 2 aspects help BR here.
1. Consultant efficacy reports – Looking at the throughput from calls made to interviews scheduled, to candidates shared with clients, to placements made, BR team knows their benchmarks. They look at the conversion rates across the funnel to figure out where the team needs support.
2. Candidate pipeline movement reports – Stage moment breakdown for each job allows the team to get an overview of candidates that move across stage categories in hiring pipeline.
The one thing that helps Angie stand tall is her passion for finding success for her team. She has found that her ability to scale processes and make the lives of consultants as much auto-pilot as possible is a good way to allow them space for optimal performance. One such standardization the team has ensured from the start is on the resume formats. Recruiterflow makes it simple for the team to parse and create resumes based on the formats they commit to the clients.
676% Growth in Job Orders: BR started with Recuiterflow in 2020 with 59 job orders and fast forward to 2024 they have 458 job orders in hand. Believe Resourcing could handle a significantly larger workload without increasing the headcount at the same rate with Recruiterflow.
2X increase in team productivity: Initially, BR recruiters were able to manage five job orders each at a given point in time. Today, they comfortably handle between 10-15 roles simultaneously, thanks to smarter workflows. This ability to scale hiring capacity has allowed the agency to expand its client base while delivering the same high-quality service.
5424 hours saved through automation: Automated workflows eliminated the need for manual task creation, communication, and tracking, saving the team over 226 days. This freed up recruiters to engage in meaningful interactions with clients and candidates, driving business development and improving placement quality.
Recruiterflow has been a strategic partner in Angie’s journey, adapting to her agency’s evolving needs. As a top-tier customer, Believe Resourcing has been instrumental in influencing Recruiterflow’s roadmap, from more intuitive search capabilities to modular reporting enhancements.
Angie’s entrepreneurial drive Recruiterflow’s commitment to building features based on real-world feedback, has created a winning formula that positions Believe Resourcing for future growth.
Believe Resourcing’s journey with Recruiterflow is more than just a case of adopting new technology. It’s a story of how automation and smart processes can empower a recruiting team to achieve hyper-scalability without losing the human touch that makes recruitment so impactful. With Recruiterflow, Angie and her team have transformed the business, laying the foundation for a legacy beyond placements and numbers.
As Believe Resourcing grows, Recruiterflow remains the platform of choice, guiding the agency through the next phase of its journey.