Javascript/html/CSS Support

Barcelona, Full time

Who we are:

Be part of Marfeel, one of the hottest European start-up companies in the mobile ad-tech world. Named as Wired Magazine’s 2015 Top 100 Startups, Inc.5000 nº 1 Fastest Growing Marketing and Advertising Private Company in Spain in 2017, and 16th out of Europe’s 1000 fastest-growing companies by the Financial Times in 2018. We are recommended at the very top by Google itself for our mobile design solution. Together with our partners, we have over 6 billion worldwide readers and over 20 billion page views. Our headquarters are based in sunny Barcelona.

Certified Google Publishing Partner

Certified Facebook Instant Articles Official Partner

If you are customer-obsessed, tech-savvy and love finding solutions, we want you to join the Marfeel force as a JS html/Css/ support!

 

What you will do:

  • Answering technical tickets for clients, providing a high level of tech support for our clients service
  • Escalating critical tickets on time
  • Prioritising and managing incoming requests
  • Raising, updating and closing support tickets, always ensuring that all issues are explained with the appropriate level of detail and clarity
  • Interacting with team members and other departments to provide the best solutions in a time efficient way

This is you:

  • You enjoy being surrounded by technology.
  • You are organised and know how to prioritise when things get tough.
  • Client focused - you can put yourself in the client’s shoes.
  • Excellent verbal and written skills.
  • Understanding of basic HTML/CSS (or willingness to learn the basics of either quickly).
  • Previous experience in communication with clients.
  • You know the importance of being a team player.
  • A high level of English and Spanish is a must and any additional languages will be valuable.
  • You have a positive attitude, you’re a great listener and a quick thinker.

We will be further impressed if:

  • You have completed a coding bootcamp, coding school course or other basic programming training
  • You have some basic programming experience, either in a company or in your free time as a hobby

This will be you as part of the Marfeel team:

  • Working in an international, multicultural and talented team and enjoying our sunny terrace.
  • We have more than 30 nationalities so you will not get lost in translation.
  • Flexible working times.
  • Free commodities (coffee, tea, juices, etc).
  • Ping-pong, Mario Kart and foosball tournaments.
  • Free language and yoga classes.
  • Team building events!
  • Transport, restaurant and kindergarten tickets.
  • Training, books and all you need to feel empowered.
  • And a Referral Bonus if you bring other talented people like you.
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