Salesforce Community Manager

London, Full time

YourSales Recruitment is working with this repeat client that has the highest amount of accreditations and awards in the industry. My client operates in the telecommunications industry, offering a cloud-based telephony system that
 
On a daily basis, you will be expected to actively engage with different areas of the business to ensure all areas of the product have customer-facing content. You will spend a lot of time driving customer engagement to ensure the community becomes a self-help leader.
 
Required Skills & Experience
  • Strong history with Salesforce.com Communities product
  • Exceptional communication skills
  • Understanding of community networks with regards to design, functionality, strategy
  • Experience in multi-channel content creation; Community design and strategic development
  • Experience with customer advocacy programs to drive client engagement
  • Ability to break down complex technical details and features into manageable, easy to understand the content.
This is a great opportunity to be the first one in the team and make the business function your own :) 
 
Applications are taken in the strictest confidence. 
 
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