UGSI Solutions: Field Service Technician - Vineland, NJ

Vineland, NJ, Full time


UGSI Chemical Feed, Inc.: Field Service Technician – Vineland, NJ


UGSI Chemical Feed, Inc. (the “Company”) is a wholly-owned subsidiary of UGSI Solutions, Inc., a global provider of on-site hypochlorite generation equipment, polymer activation systems, chemical feed systems, and potable water mixing and treatment systems serving the water and wastewater treatment industries. UGSI Solutions, Inc., through its various operating subsidiaries, is one of the most dynamic and fastest growing companies in the water infrastructure market.


Field Service Technician

The Field Service Technician will provide professional service and support to customers by performing system installations, startups, repairs and maintenance of the water treatment equipment offered by Chemical Feed. This full-time position will report to the Service Manager and be based at Chemical Feed’s Vineland, New Jersey facility when not working at customer job sites.


Essential Job Functions

  • Provide technical consultation and installation assistance to on-site personnel and contractors;
  • Provide customer pre-consultation, site readiness preparation, and startup monitoring;
  • Provide on-site training of customer personnel on proper operation of equipment;
  • Repair machines and systems, including rebuilds, and assist with unit refurbishments and replacements, both at facility and at customer sites;
  • Perform routine maintenance on equipment;
  • Make technical recommendations to maintenance technicians and treatment plant operators;
  • Complete service reports, recording repairs, warranty services, and maintenance performed;
  • Properly document, label, and return all defective parts resulting from repairs, warranty services, and maintenance;
  • Comply with Chemical Feed’s safety and personal protective equipment policies at all times, including at customer sites that involve exposure to dangerous or hazardous conditions;
  • Determine the correct tools and equipment required to perform day-to-day duties;
  • Work with engineering, project management, and sales teams to resolve escalated problems;
  • Ensure all materials, tools and equipment are kept safe, secure, and in good working order;
  • Ensure site work is carried out in the required order, for completion by the required timeline;
  • Travel 50-75% of the time to customer job sites within the continental United States; and
  • Other duties as assigned.


Required Qualifications

  • Three to five years of experience installing/repairing/maintaining water treatment equipment or in a related field;
  • Strong written and oral communication skills;
  • Basic computer skills and ability to use basic functions of Microsoft Office for reports and time and record keeping;
  • Machinery demonstration/pilot testing or controls knowledge;
  • Experience with electro-mechanical pneumatics hydraulics, AC/DC motor controls, PLCs, VFDs, and pump systems;
  • Ability to diagnose technical problems and determine proper solutions;
  • Strong mechanical, technical, and troubleshooting skills;
  • Ability to read and review blueprints, plans, specifications, and other documentation to prepare for startup or service;
  • Self-motivated with ability to work and think well independently;
  • Strong time management skills and organization skills;
  • Availability to work 8:00am to 5:00pm, Monday through Friday, with ability and willingness to work flexible shifts and weekends and adapt to changing work schedules; and
  • Have and maintain a valid driver's license with a clean driving record (MVR will be run regularly).


Preferred Qualifications

  • PLC and OIT programing and diagnostics;
  • Valid passport with ability to travel internationally; and
  • Associates degree or higher in technical field or equivalent.


Work Environment

  • Approximately 25% to 50% Light Industrial - May be exposed to areas of high noise levels, hazardous propellants, chemicals and industrial facilities. Appropriate PPE and training will be provided for all conditions; and
  • Approximately 50% to 75% Customer Jobsites - May be exposed to a variety of weather elements as well as areas of high noise levels, hazardous propellants, chemicals and industrial facilities. Appropriate PPE and training will be provided for all conditions.
  • Exposure to liquid and dry chemicals and substances associated with water and wastewater treatment, including permanganate, polymers, sodium hypochlorite, and liquid ammonium sulfate, among others. 


Physical Demands

  • Regularly required to stand, walk, sit, reach with hands and arms, climb or balance, stoop or kneel, talk and hear, and use fingers and hands to feel objects, tools or controls;
  • Must have manual dexterity to operate the equipment and tools required for this position;
  • Must be able to quickly respond (with the hand, finger or foot) to a signal (sound, light, picture) when it appears;
  • Must wear furnished uniform and maintain clean and professional appearance while working with customers, vendors and colleagues;
  • Ability to occasionally lift and/or move up to 75 lbs.;
  • Vision abilities required include close vision, distance vision, depth perception and ability to adjust focus;
  • Ability to perform work under a variety of weather conditions;
  • Ability to climb and work at heights on towers, roofs, water towers and other elevated structures; and
  • Working on construction sites with exposures to dangerous conditions. 


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


This position is non-exempt. Compensation is dependent on skill level. Benefits package and incentives are provided.  Relocation assistance would be available for qualified candidates.


UGSI Solutions, Inc. and its subsidiaries are equal opportunity employers supporting workforce diversity - M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex.


Wonderbench is partnering with UGSI Solutions to recruit for this position. We will evaluate applicants relative to the requirements. Additionally, we will use an assessment and video interview to assess job fit and qualifications. UGSI Solutions will contact only those applicants who best meet the criteria for an interview. Wonderbench will retain your application materials and may contact you regarding future opportunities.


UGSI Solutions, Inc. (“UGSI”), through its operating subsidiaries, is an industry leader in water-related technologies and infrastructure; with a particular emphasis in the chemical feed and disinfection areas of water and wastewater treatment. To learn more, visit

Wonderbench makes it easy to ignite careers and successfully recruit for entry to mid-level positions and internships. We empower our clients to nimbly address current issues while building a strong leadership bench for a better future.

Apply to Job
Full Name*
LinkedIn Profile
Cover Letter
Are you authorized to work in the United States?
Yes   No
Will you require visa sponsorship now or in the future (i.e. H1-B visa)?*
Yes   No
Do you have 3+ years experience in installation/maintenance/repair of water treatment equipment or in a related field?*
Yes   No