Luxury Front of House Receptionist

London, Full time

Vashi is seeking an experienced receptionist to be responsible for the front of house at our HQ building. This newly created role is an exciting opportunity for the successful candidate to join a growing scale-up business. The candidate will be responsible for the day to day running of front of house and reception duties. 
As our new Front of House Receptionist here is what you would have done last week:
  • Welcomed our guests and ensured that all visitors have received an exceptional experience
  • Answered calls and recorded messages accurately, obtained required information to be passed on
  • Managed calendars of all meeting rooms, proactively resolving conflicts and clashes and booking rooms where required
  • Assisted with procurement/facilities management overflow and holiday cover
  • Acted as a key point of contact and an ambassador for the company, constantly improving and refining the welcome service our guests and visitors receive
  • General admin duties as and when required
Who you are:
  • You must have the previous Front of House/Hospitality experience in similar front-facing roles.
  • You have excellent interpersonal skills and the ability to deal with clients and VIP visitors
  • You must be a team player, flexible in approach and attitude and able to establish and maintain positive working relationships.
  • You must have good knowledge of Outlook, Word, PPT and Excel.
What’s in it for you:
We’ll enable you to challenge yourself. Think bigger than you ever have before and make history in the process. There will be huge opportunities for you to learn new things and develop yourself. Growing with us and making your mark. You’ll be based in Central London (when we’re not working remotely), in beautiful offices with a team of friendly people. You’ll have 29 days’ holiday, so you can take some downtime whenever you need it – and you’ll never work on your birthday again. You’ll get a pension plan that supports you for the future, and an employee discount perk that’s in a class of its own.   
More about us:
At Vashi, we don’t just sell fine jewellery. By making it easy for everyone to create a bespoke piece, we’re on a mission to transform the entire industry. It’s an extraordinary opportunity – and we’re looking for exceptional people who find it as exciting as we do. 
Our culture is built around six key values: be yourself, be fair, be friendly, be collaborative, be daring and be ethical. 
These values come to life every time we interact with our customers, and they’re at the heart of everything we do for our people, too. From our company benefits, which include a range of wellbeing initiatives as well as financial support and advice, to our warm, welcoming working environment, we’re building the Vashi culture and community from the ground up to create better jewellery in a better way.
Vashi is an ethical, fine jewellery brand built on a simple human truth: something you made means more than something you bought. Our Co-Creation USP puts customers at the heart of their own product and with access to a rarely seen process, our designers and craftsmen work together with each customer to guide and inspire every Vashi piece. Customers can pull up a chair to customise their design, personalise with an engraving, choose a treasured stone, or design completely from scratch.
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