Sales Engineer

Johannesburg, Full time

Sales Engineer

 

We are looking for a Sales Engineer to work across the region of Africa for our client, a global networking equipment company.

 

The Opportunity

As a member of the regional sales team, the Sales Engineer provides representation to prospects and customers for all of our client’s solutions articulating their value proposition, operational benefits and features. The candidate must possess competitive knowledge in modern IP protocols and network policy management, including solution, technology and product offerings and a deep understanding of the company, its solutions and products strengths, weaknesses, opportunities and threats.

 

The territory for this position is in Johannesburg, SA with some travel across Africa. The role can be conducted remotely.

 

The Job

  • Provide pre and post-sales support through requirements gathering, proposal development and delivery of technical presentations via online meetings, on-site or trade shows.

  • Participate in regular meetings and conference calls with Partners, Customers and Sales team to help qualify opportunities and recommend technical solutions.

  • Installing, configuring and leading customer solution evaluation trials and/or POC engagements.

  • Develop and work with other colleagues to define technical documents such as solution designs, proposals, product specifications, RFP, RFI and RFQ responses, diagrams, BOMs and quotes/estimates.

  • Effectively answer technical questions regarding the proposed solution that may include questions about installation, configuration, integration and deployment scenarios.

  • Provides consultative product and solution expertise along with Partner and Customer Training

  • Understanding of customer systems and network to work with Professional Services and / or outside partners to deliver required solution

  • Establishing and maintaining a strong and trusted relationships with partners and customers

  • Collaborating with the product team to identify and realize technical improvements to the product based on customer and partner feedback.

 

What skills you bring

  • 5 to 10+ years professional experience in technical pre-sales and/or post-sales within the IT/Telecommunications/Security industry working with Tier-1 mobile and/or fixed line service providers within the Region

  • Higher Education: BA/BS graduate or technical institution equivalent

  • Desirable experience in Deep Packet Inspection technologies, IP networking, security, analytics platforms and solution selling

  • Deep understanding of virtualization technologies and concepts such as KVM, VMware, XEN, OpenStack

  • Strong IP experience with L4-L7 protocols, services and concepts.

  • Strong experience in installing and configuring IP network equipment in a Service Provider (Telecom) environment, with core network skills including RADIUS, AAA, TCP/IP,DHCP, LDAP, SNMP, Ethernet, etc.

  • Experience in Wireless data technologies (WiFi, 3G, 4G, 5G and LTE), architecture and standards (3GPP) a plus.

  • Experience in Fixed line technologies (FTTH, Cable, DSL).

  • Experience or exposure into Data Analytics & Visualization platforms

  • Excellent troubleshooting and investigative skills.

  • Strong experience and background with Linux/Unix systems.

  • Good background understanding and knowledge of network management software systems(AAA, Billing, NMS, LDAP) and their interaction/integration with network elements

  • Good working knowledge and understanding of software development technologies (Programing, Python, Java, SQL, HTML)

  • Strong IP networking solution knowledge and skill set (e.g. Juniper JNCIA/JNCP Cisco CCNA/CCNP or equivalent experience)

  • Experience in developing and presenting solution designs

  • Travel for onsite installation and support

  • Enjoys working in a team environment and being part of a fast growing company delivering leading edge technology

  • Is a self-starting and highly motivated individual who wants to win in competitive situations

 

 
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