A company founded in 2012, that provides monetization infrastructure for thousands of software, websites and mobile apps, generating millions in new revenue opportunities for some of the biggest companies in the world is looking to expand its brilliant data-driven team with a Sales Operations Specialist who will be part of its Operations team and responsible for providing broad operational day-to-day support with ownership of the company's CRM.
You will create reports for Account Executives and Sales Managers/Sales Representatives as well as monthly reports for C-Level. Ensuring the use of consistent Sales KPI definitions across the company is your responsibility. Moreover, you will work with Finance, HR, and Sales to develop sales incentive programs and compensation planning in order to increase sales productivity.
What is waiting for you?
- Support the sales team using Salesforce with process improvement, measurement, tracking and analytics relevant to their functional areas.
- Partner with Sales and Marketing department to refine lead qualification process, analyze and report on campaign performance with reporting and dashboards.
- Enhance sales productivity by enabling the team to work smarter by simplifying processes.
- Create monthly content for executive presentations and board reporting.
- Track and analyze key metrics including pipeline growth, win/loss rates, and quota attainment.
- Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management.
- Assist with onboarding and training new sales talent.
- Refine customer segmentation, assist with territory management, and create a plan to enhance upsell processes.
- Maintain regular check-ins with Sales Managers/Sales Representatives and others who contribute to opportunity development to determine how sales opportunities are tracking against plan and identify any problems for internal review and problem-solving.
- Maintain contract records.
Requirements:
- A Bachelor’s degree with 1–2 years of experience in a Sales Administrative or similar position is preferred.
- Expert with Salesforce.
- Knowledge of standard business practices related to Sales and CRM systems is essential and experience in customizing it to fit business needs is preferred.
- Must handle numerous assignments simultaneously while placing proper prioritization on tasks.
- Extremely strong attention to detail.
- Self-motivated, willing to learn.
- Must be fluent in English (writing and speaking) with excellent communication skills.
