Director, Global Workday (COE)

Greater New Orleans area|Remote, Full time

The Workday COE Director is accountable for creating and delivering scalable, impactful, and compliant technology solutions via the Workday Platforms (Human Capital Management, Financials, Adaptive).  This role serves as a technology and strategy partner to the business leaders within Human Resources and Finance Divisions. In addition, the Director is accountable for influencing product roadmaps, prioritizing and executing the uptake of new products and features aligned with the strategic vision of the Product Owners.  

System Strategy & Execution

  • Responsible for the development and influence of the overall global Workday Human Capital Management system, workday Financials, and Workday Adaptive technology strategic vision.
  • Works closely with Human Resources HCM Product Owner to influence, optimize, and incorporate HRIS capabilities provided by the Workday HCM system.
  • Works closely with the Workday Financials Product Owner to influence, optimize and incorporate Financial capabilities provided by the Workday Financials system.
  • Responsible for the design, development, and implementation of technology solutions to meet global business needs.
  • Ensures the security, scalability, and reliability of business-critical systems, including managing priorities and balancing demands in a rapidly changing environment.
  • Design, develop and oversee a Governance Model for the Workday environment that provides structure around making decisions, clarity of roles and responsibilities, track changes and modifications and provide guidance around meeting compliance standards.

Application Ownership

  • Apply knowledge of the industry, product, operational best practices, and related technology trends to guide Fiserv toward appropriate Workday solutions.
  • Establishes and develops trusted and collaborative working relationships with Product Owners, Product functional users, and other stakeholders to develop a thorough knowledge of the Line of Business.
  • Manages the relationship with any Third Party Support vendors and works closely with the Product Owners and Third-Party Support vendors to ensure successful and efficient operations
  • Manage the multiple tenant environments and Data Refresh Exemption Requests to ensure numerous projects, configuration changes, user acceptance testing are not lost or overwritten.
  • Engages with the Workday Community to ensure the company is maximizing the capability of its Workday products

Education & Experience

Required: Bachelor’s degree and ten years of industry experience configuring HR and/or Financial systems; 5 years experience with Cloud-based technology systems, Workday HCM Certification; Workday Financials Certification.

Preferred: 5 years direct experience with Workday

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