Bellman

Grand Cayman, Full time

The function of a Bellman is to work closely with the Front Desk Staff, Management and other hotel departments in providing guest assistance with luggage, transportation and miscellaneous needs. Often the first and last person a guest sees while staying at the hotel is the Bellman. The care and attention that goes with this position is crucial to the success of a hotel as they convey a critical message to the guests about the property’s commitment to service.
 
Duties & Responsibilities:
  • Greet guests in a friendly manner and offer assistance with luggage
  • Operate the courtesy shuttle
  • Baggage handling for tours
  • Set up and break down of meeting rooms
  • Communicate with other departments in a friendly and professional manner
  • Be aware of local attractions and restaurants and make recommendations to guests
  • Accurately communicate with other shifts regarding issues arising from day to day operations
  • Other duties as required
Qualifications:
  • Previous hospitality experience preferred
  • Strong communication skills in English, both written and verbal essential
  • Ability to work in a multi-tasking, fast-paced environment
  • Demonstrated strong customer service skills
  • Ability to work weekends, evenings, and holidays
  • Positive attitude and friendly demeanor
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