Community Manager

Atlanta, GA, Full time

Job Summary:

The Social Media Community Manager to develop and execute well-defined social media strategies and plans to increase brand engagement, brand awareness, website traffic, and social ROI for the agency's clients. You’ll be responsible for evaluating, organizing, managing, and contributing to all social media channels. This is a highly creative opportunity, and you’ll work closely with agency designers and video staff to create high-quality, sharable content.

Job Responsibilities:

    • Manage and grow clients’ social presence
    • Maintain daily communication and responses for social media platforms across multiple clients
    • Assisting with planning and scheduling content across all social media platforms 
    • Actively plays a role in finding and sharing trends across social media platforms with the team
    • Create, maintain and execute a social media calendar and posting schedule
    • Identify and use our proprietary social listening tools to monitor and participate in industry-related online conversations across multiple channels

Qualifications:

    • A minimum of 1 year of experience in a social media role, within an advertising agency, is required.
    • Direct experience with reputation management - responding to direct messages and comments
    • Experience managing business accounts in Instagram, Twitter, Facebook, Tik Tok
    • Demonstrated ability to increase customer engagement across multiple social media platforms
    • Strong copywriting skills with the ability to produce copy in varying tones and messaging based on the target audience and social platform
    • Proven track record of listening & engaging with the online community and acting on the company’s behalf
    • Design experience working in Canva and/or Adobe Creative Suite
    • Experience with community management platforms 
    • Bachelor’s degree in marketing, communications, or a related field
 
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