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Payment Analytics within the Global Payments organization is seeking a leader to work with partners on various business development opportunities. This manager will oversee a team comprised of onshore and offshore resources and partner across teams to deliver strategic insights and analysis that guide business strategy, customer and product experience, and measure business progress for key initiatives.
This position will be based in Austin, Texas or San Jose, California. The ideal candidate will be self-motivated, process-oriented, works effectively with multi-functional teams, in addition to strong written and verbal communication skills. Success also requires an analytic demeanor, teamwork skills, comprehensive problem solving, independent thinking, and intellectual curiosity.
Leads a team of ~5-7 that is responsible for the development and implementation of advanced analytics, business monitoring and dashboard creation for eBay’s Payments business unit.
Use data to drive decisions from discovery, gathering the data, conducting the analysis, and presenting the key insights to stakeholders (ROI, Deal’s profitability, Strategic partnerships, new products KPI’s)
Develops and automates reports, iteratively build and prototype dashboards for Payments organization and compliance network.
Develop and present data-driven recommendations via dashboards, reports, and ad hoc analyses.
Write advanced programs in SQL, Python to extract, manage, manipulate large datasets across multiple data sources.
Collaborates with cross functional partners including Payments, Finance, Product and Operations to capture and stitch the data related to user payment activity.
Surface analytical insights: proactively investigate root causes of aberrant data and identify opportunities for optimization.
Consistently follows standard work processes and documentation requirements. Recommends improvement to work processes to increase efficiency while maintaining quality of work.
Experience with Agile and leverages sprint planning and other tools to effectively capture requirements, prioritization and backlogs.
Mentor and coach pool of junior Analysts on the team.
Experience working with Payments, Card networks, Finance, FinTech industry data.
7+ years of experience in data analytics, business analytics, Financial/Banking experience or a similar role; and 2+ years of people leadership experience.
Minimum of 7 years of experience with SQL and in reporting tools like Tableau or MicroStrategy.
Analytical abilities to help identify critical events and outliers from data sets.
Excellent verbal and written communication skills with the ability to bring innovative analyses to the business.
Experience working in Agile environment.
Master or Bachelors in Statistics, Computer Science, Finance or Engineering Fields with relevant industry experience.
Strong SQL Skills
Business/Financial Modeling experience
Python or R
Excel & Power Point
Hadoop Spark SQL Knowledge
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
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