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Risk Management is at the core of Payments done well – and we are hiring curious, driven, and courageous experts to transform our business unit and enable eBay's next generation Payments strategy. Our focus is to ensure the integrity of our marketplace for buyers and sellers who transact with us every single day.
As a Senior Manager for Risk Management you will play a critical role in developing a risk based approach for developing friction with the right cohort of the business segment. The methodology will be consumed in E2E experience for our sellers.
You are a policy leader that is able to facilitate cross-functional work to drive rationalization and efficiencies across teams in order to enable highly scalable, risk management policies as it is related to the customer security tackling user credit strategy. With your combination of intense curiosity and a passion for continuous improvement, you will systematically redefine how we handle and govern every aspect of risk management related to our Enterprise customer segments.
Lead a team of Risk Analysts. Provide expertise and guidance, mentoring, to enhance their analytical and research skills.
Develop and implement initial risk scoring for the sellers in this segment considering enabling the customers while building trusted user profile to enable enhanced treatment including holds, payouts, and funds availability in general.
Create best in class customer journeys for customers shopping on eBay that minimize our customers (buyers/sellers) and eBay's exposure to credit related loss
Build repeatable, scalable processes that ensure policies are consistently implemented and verified to expected standards
Establish effective cross functional relationships with segment leads and peers across analytics, product, engineering and marketing organizations to influence the strategic direction and cross-functional prioritization of supporting systems
You have a deep understanding of risk management in multiple areas: credit risk, financial underwriting, first line/second line of defense.
You are an expert in policy documentation and optimization, with strong knowledge of industry benchmarks and standard methodologies.
Strong quantitative and analytical skills, sql/sas, are preferred
Ability to succinctly communicate ideas, recommendations orally and in writing to a wide range of audiences, as well as exceptional listening and presentation skills
Demonstrated results from vision through strategic planning and execution within the data sciences domain
You have proven facilitation skills and a strong track record of change implementation across multiple teams
You possess excellent problems solving skills – the ability to tap into a wide range of previous experience, internal and external technologies, and advanced concepts to solve complex, and sometimes conflicting, business objectives across multiple functions
You bring a consistent track record collaborating across complex organizations to become a trusted advisor, providing thought leadership to help teams balance near term and long range plans to achieve corporate objectives
Ability and willingness to travel as needed
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
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