CRM Marketing Manager- Incentives

eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.
 The Advertising Team is reinventing advertising at eBay! We’re crafting innovative ad-tech solutions to optimize the ad monetization and experience on eBay. Our goal is to build a valuable experience for our customers, while also driving performance for advertisers. To that end, we are innovating rapidly in the ad-tech space and there is no shortage of new challenges for motivated individuals.
 We are hiring a Senior Product Marketing Manager, who will be in charge of crafting and implementing strategic incentive programs to promote adoption, usage and retention of our self-service advertising solutions for eBay sellers around the world. This results-oriented role requires strategic and analytical thinking, operational perfection and phenomenal communication skills.
 You will report into the Global Head of Marketing Activation and work cross functionally & collaboratively with the rest of the Advertising team, various product teams, and the Seller Marketing team. You will demonstrate excellent analytical and communication skills and a customer centric attitude.
 Responsibilities in detail:
 Collaborate with key stakeholders to drive strategic marketing campaigns, with a strong understanding of incentive strategy and execution
 Bring innovative thinking and best practices to all marketing activities
 Remain the subject matter expert on new to market ads products and early stage GTM planning
 Analyze promotional campaign performances and report on results of the go-to-market plan to determine impact
 Develop strong relationships with internal and external partners to evangelize Advertising products, both in central functions and in various regions
 Create and implement a global, strategic incentive plan for all self service eBay Ads offerings with a focus on:
 building an end-to-end incentive playbook
 data-driven, full funnel customer targeting
 messaging specific to audience, channel and/or based on marketing activity that resonates with key audiences
 multi-channel execution and optimization, for example across CRM email, on-site banners, telesales, notifications
 continuous experimentation and optimization, run A/B and multivariate tests
 measurement and recommendations for improvement
 10+ years of related experience in product marketing, with a focus on e-commerce and/or retail strategy and planning
 Deep understanding of integrated marketing incentive strategies and tactics and how they come together to provide measurable results
 Team-oriented approach with ability to take initiative, prioritize, and manage multiple tasks simultaneously to meet stakeholder expectations and deadlines across multiple projects
 Ability to interact and communicate across a variety of stakeholder groups (technical subject matter experts to business owners), with ability to present complex information in easily understandable format and tailored to the audience
 Strong persuasive skills and ability to gain consensus through influence
 Strong negotiation and problem-solving skills; flexibility and adaptability
 Strong project management skills
 Solid knowledge of how to leverage events, sponsorships, social, digital, comms, and PR within omni-channel campaign development
 Read about some of our products and recent work here:
 Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
 Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: 

  • Ryan Williams will personally read your application.
  • If there is a mutual interest, we will reach out to tell you all about the hiring company and answer your questions so you can determine if this is a position you’d like to pursue.
  • To follow up on your status, please wait at least 48 business hours, and then email,
Apply to Job
Full Name*