Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.
eBay Inc. is a global commerce leader that connects millions of buyers and sellers around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. eBay Marketplaces operates in 190 markets around the world.
We are looking for a brilliant technical product manager to join our team in the Austin, TX office ( or US Remote) with our Customer Support Technology Platform Engineering team. You will have to be an expert in designing and developing service-oriented applications. You should be a passionate advocate for end users. You can conceptualize integration between different systems, and can write clear and concise descriptions of APIs and Services to be built. You are curious to know about people, processes and systems involved and can come up with interesting and pragmatic solutions.
This position would be the best fit for someone who has been a developer and/or a quality engineer in the past. You will succeed in this role if you are ambitious, produce high quality work and are a strong communicator in addition to being comfortable working in a matrix-ed environment, collaborating across globally distributed teams.
Gather requirements, document it, discuss and debate about it and push towards solutions
Participate in technical design and implementation to support company’s business and technical initiatives
Apply standards analytical process to discover and document requirements, processes and technical solutions
Monitor the APIs and Services in production and be able to analyze performance as well as issues.
Join the Scrum team and attend daily project stand-up meetings
Lead and/or work with engineers to deliver the projects
Evaluate solutions and recommend- in house, open source and commercial SOA solutions
BS or MS in any engineering discipline or equivalent.
5+ years of Business Systems Analyst / Technical Product Management experience and some experience with programming ( any language) and basic knowledge of SQL
Ability to communicate clearly and succinctly, complex design and technical issues, as well as business and product requirements
Ability to develop product requirement documents, functional documents, and write use cases
Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel
Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity
Familiar with Agile/Scrum
Subject matter expertise in one or more of the following areas is highly desirable: API (Public or Private), Contact Management (cases, routing, blending), Web Application especially servicing large customer base, System Integration and Packaged Software Implementation.
Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used
Ability to work across group boundaries and forge cross-functional relationships
Benefits:Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
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