Sr Workforce Management Analyst

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay!
 Role Overview
 Everything we do is to make eBay brilliant for customers, teammates and the business itself. Your job will be to work every day to make us better, stronger and more satisfying. We are going to be working hard to improve and reimagine many of our processes, systems and methodologies.
 The Customer & Teammate Planning team is on a mission to help our business, teams, and customers yo be better informed, more efficient and drive amazing customer service. To do this we must not stop improving as a team, as a function and individually. This role sits at the heart of building and executing on this strategy. The work you do will positively impact the lives of millions of buyers and sellers and thousands of teammates around the globe.
 Accountable for identifying options for continual improvements across the end to end planning cycle
 Accountable for working to bring our partner planning processes in a stronger position and driving up collaboration across the teams to create a one team approach
 Work with the wider planning team to drive and implement opportunities we see
 Demonstrate tangible business and people benefit from the changes and improvements we make
 Lead on projects and programmes into and out of the team aimed at building a stronger and more connected planning function at eBay
 Have one eye on the people and cultural impacts and opportunities
 Support and drive the build of Planning Academy which will set the foundation and platform for our people to develop, grow and become the best planning team in the world
 Be future facing on emerging tech and thinking in the planning professional world
 5+ years of experience across the Planning cycle
 5+ years of experience with Aspect/eWFM or other WFM systems
 Ability to tell the "story" of demand and capacity outlooks and changes impacting.
 Ability to influence peers, 3rd party partners and senior leaders
 Strong business insight. The ability to relate planning processes and objectives to broader business issues and vice versa
 Be creative and curious, always challenging the way we do things with a view to simplifying and improving every day
 A natural collaborator who as well as being able to drive idea generation can put these ideas into the business and teams we serve
 Excellent communication and engagement skills 

  • Ryan Williams will personally read your application.
  • If there is a mutual interest, we will reach out to tell you all about the hiring company and answer your questions so you can determine if this is a position you’d like to pursue.
  • To follow up on your status, please wait at least 48 business hours, and then email,
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