DoD SkillBridge Internship - Customer Service Engineer - Associate

Multiple, Full time

DoD SkillBridge Internship Title: Customer Service Engineer - Associate Location: Multiple cities: Philadelphia, PA; Minneapolis, MN; San Francisco, CA; Los Angeles, CA; Phoenix, AZ; Columbus, OH; Memphis, TN; Hershey, PA; Harrisburg/Allentown, PA; Indianapolis, IN; Cincinnati, OH; Davenport, IA; Roanoke, VA; Kearney, NJ DoD SkillBridge Host: Siemens Healthineers DoD SkillBridge Provider: Vets2PM Requirement: Must be active-duty U.S. Military Service Member who qualifies for participation in the DoD SkillBridge Program. Must be able to start on October 3, 2022 Must be able to travel to NC for training for approximately 18 days for boot camp training (paid for by host company) Then, will return to one of the cities above (per your preference) for remainder of internship and potentially thereafter as a hired employee! To Apply: Go to and complete the Vets2PM SkillBridge interest form Return to this internship posting and apply Now's our time to inspire the future of healthcare together. Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 60,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us. Join our team now at Siemens Healthineers as a Customer Service Engineer - Associate! This is a role well suited to ambitious professionals looking for an entry level position in medical equipment field service, and an opportunity start their career with a global leader in medical technology! As a Customer Service Engineer - Associate, you will be responsible for: Our Customer Service Engineer - Associate will perform service, preventative maintenance, and modifications on medical equipment at customer sites with minimal supervision You will establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately For the best support of our customers, you will work a schedule that accommodates their practice. We offer enhanced shifting incentives dependent on start time and workdays. This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers: You will receive four to six weeks of paid orientation to the industry and Siemens Healthineers at our beautiful Cary, NC Campus Professional Development courses and team assignments You will travel as needed to accompany and support customers during field rotations under the supervision of assigned mentors for up to six months Technical education in assigned modalities or product lines You have good PC skills (MS Office software like Word, PowerPoint, Excel and Outlook) You will be working with our latest technology and therefore you are willing to learn about new software and hardware solutions Willingness to travel and work schedule flexibility You have very good presentation skills in the customer environment, and you show team orientation, communication skills and customer orientation Four levels of progression within the Technician positions. The possibility of career progression is expansive! Required skills to have for the success of this role: Understanding of great customer service and communication skills - Required Use remote support mixed reality tools when working with second level technical support - Required Technical Degree or Equivalent Experience - Preferred Knowledge/Education in testing, repairing, and maintaining medical equipment - Preferred Electronics and computer/IT/Networking background - Preferred Valid driver's license and good driving record - Required Must be able to work both individually and in an established team setting - Required Willingness to work different shifts and days of the week as business needs dictate, including willingness to work overtime - Required Ability to travel and provide service in assigned geography - Required Physical Requirements: Lifting 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone - Required We offer a competitive benefits package and many perks, including but not limited to: 4 weeks of Paid Time Off in your first 12 months, and 6 paid annual holidays and 5 floating holidays Comprehensive medical, dental and vision benefits that start on your first day of hire! Tuition Reimbursement 6 weeks Paid Paternal Leave Annual $300 Wellness Reimbursement 100% matching 401k retirement program up to 6% of your contribution 5% at target annual performance bonus (based on corporate performance) 100% match of your first 6% 401K (20% vesting of the matched amount each year) Corporate Vehicle - Fleet Program - You receive a new car ($45 per week cost to you) all inclusive of gas, tolls, service, insurance and more. You can use for business and personal usage. It is estimated to be a $15,000.00 annual value to our employee. Opt-out option available. (Not applicable for SkillBridge interns.) Siemens Healthineers has recently announced the next steps in our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity. Going forward, please be aware that Siemens Healthineers requires full vaccination for COVID-19 for our U.S. employees, contractors, and business partners, where local conditions allow, who: 1) Are customer-facing (e.g., those required to visit a customer/business partner site or interact in-person with customers at any conference or meeting) OR 2) Come on-site, whether regularly or occasionally, at any Siemens Healthineers location. (Note: Accommodations may be requested for certain medical or religious reasons) At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose: To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. If you want to join us in transforming the way healthcare is delivered, visit our career site at If you wish to find out more about the specific before applying, please visit: Vets2PM Provides the following with this Internship (at no cost to the Intern): A Professional Resume, LinkedIn Optimization Tutorial, Interview Skills Workshop, free resources, and lifetime job placement assistance. A guaranteed Job Interview with your Host Company. Weekly meeting with Vets2PM which includes mentorship, education, and training. 

 • Cathy Miclat will personally read your application.
 • If there is a mutual interest, we will reach out to tell you all about the hiring company and answer your questions so you can determine if this is a position you’d like to pursue.
 • To follow up on your status, please wait at least 48 business hours, and then email,
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