Summary
The project manager works closely with an assigned salesperson to stay abreast of customer needs on each active project: participates in problem
resolution for jobs by skillfully gathering and analyzing information, developing alternate approaches, and working well with small groups.
Responsible for communication with the customer, managing project schedules, and coordinating with project management for ordering and
delivering materials on a timely basis.

Essential Functions
 Receives telephone calls, emails, and other correspondence from customers and coordinates responses with an assigned salesperson
assuring reply within 24 hours
 Corresponds and follow up with customers by sending final door, hardware, or other schedules for approval
 Assures a prompt return and communicates changes and progress of schedule
 Contact customers before each job site delivery to ensure proper scheduling of delivery and ensure all logistics regarding delivery
commitments are fulfilled
 Coordinates job site meetings to ensure that the salesperson is able to attend according to the customer’s schedule and requirements
 Attends meetings and takes notes of meetings when a salesperson cannot attend
 Proactively anticipates customer needs and actively and periodically solicits feedback on Cook and Boardman performance
 Participates in developing solutions for customers and salespersons with technical issues involving hardware and door products
 Monitors production schedules
 Keeps project files orderly and efficiently
 Manages any project changes, revisions, revised purchase orders, and changes order documents and Comsense files to show revisions
 Attends weekly sales meetings to provide information or input for any customer service issues
 Other relative duties as assigned

Minimum Qualifications
 2 year degree in Engineering, Construction Engineering, Construction Management, Construction Technology, or equivalent
experience, Commence software a plus
 Current and valid US driver’s license
 At least 3 years in the Division 8 industry preferred
 Must pass a pre-employment background check and drug test
Knowledge, Skills, and Abilities
 Knowledge of Division 8
 Proficient in Microsoft Products, including but not limited to Excel, Word, and Outlook
 Functional and working knowledge of computers Ability to read and understand construction contracts
 Effective time management skills
 Effective communication skills both verbal and in writing, good mathematical skills
 Strong organizational skills
 Self-motivated and proactive
 Winning attitude
 Ability to multi-task
 Detail oriented
 Professional and polished in both appearance and speech

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential
functions of this job. While performing the duties of this job, the employee is regularly required to talk, hear, and see. The employee frequently
is required to stand; walk; use hand to finger, handle or feel; and reach with hands and arms.

Work Environment
This job operates primarily in a professional office environment. This role routinely uses standard office equipment such as computers, phones,
photocopiers, filing cabinets, and fax machines. May occasionally require business travel.

Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are
representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor

All qualified applicants will receive consideration for employment