#802 - Help Desk Technician - Seeking Transitioning Service Member (SkillBridge Program)

 
The Help Desk Technician position is responsible for providing technical assistance to clients related to computer hardware and software. This is a hybrid or remote position.
 
A successful candidate need not have years of experience in the field but must have a passion for technology and an eagerness to learn new skills.
 
WHAT YOU'LL DO:
  • Provide 1st level support for desktops, laptops, printers, and other computer related devices both remotely and on site.
  • Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents.
  • Troubleshoot and resolve system hardware and software problems.
  • Document processes and procedures as required.
  • Participate in on call rotation.
  • Performs other duties and responsibilities as assigned by the MSP Manager.

LOCATION:

Remote/Hybrid, but needs to live near

  • Jacksonville FL
  • Tampa FL
 
WHAT YOU'LL NEED:
  • Must have a passion for technology and learning.
  • Must exhibit a clear, friendly, professional phone manner.
  • Must have excellent verbal and written communication skills. This includes the ability to explain technical terminology to non-technical end users.
  • Able to handle multiple assignments with attention to detail.
  • Must have experience in Microsoft Windows Desktop Operating Systems
  • Must have reliable transportation
  • Must be able to physically lift and move existing and new PC system components.
  • Following Skills not required but are a Plus
    • A+
    • Sec+
    • network+
 

APPLY TODAY!

  • Our Recruiting Manager, Stian Jones, will review your application immediately! 
  • If there is a mutual interest, we will respond within 48-hours to tell you all about the hiring company and answer any questions so you can determine if this is a career you'd like to pursue. 
  • Feel free to follow-up if you don't hear back within two business days by emailing Jones@7Eagle.com
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