Help Desk Manager - $65,000 per year - Seeking Military Veteran and Transitioning Service Member

Charlotte, NC, Full time

Seeking an experienced Help Desk / Service Desk Manager to join our team in Concord, NC. This position is on-site.
Come develop your skills with a company that truly cares about your development!


  • Manage, and support daily IT support operations, 
  • Lead, and oversee help desk technicians that are working on-site and remotely.
  • Handle reporting duties to superiors. 


Position Requirements:

  • Must have demonstrated help desk management/supervisory experience.
  • Knowledgeable with Kaseya or ConnectWise.
  • Our Recruiting Manager, Kiko San Pedro —not an automated computer program— will personally read your application.
  • If there is a mutual interest, we will reach out to tell you all about the hiring company and answer your questions so you can determine if this is a position you’d like to pursue.
  • To follow up on your status, please wait at least 48 business hours and then email,
  • Even though we focus on Veterans, transitioning Service Members, and Military Spouses, this position is open to everyone.
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