#14 - Account Manager - Up to $90,000 - Seeking Military Veteran

Northfield, NJ, Full time

Account Manager - Up to $90,000 - Seeking Military Veteran

We are looking for an Account Manager who will be responsible for providing superior customer service to all clients, carriers and sales executives.

  • Fields and responds promptly to client inquiries regarding their personal insurance and general product knowledge via phone, mail and e-mail, in professional and courteous manner and adhering to agency guidelines
  • Maintains proper file documentation including properly documenting all phone calls, correspondence, faxes and emails in AMS 360 activity log
  • Prioritizes work flow and follows standard procedures for processing applications, policy changes, renewals, endorsements, riders and cancellations
  • Accurately processes policy changes on provider websites or via fax/email and follows up with carriers to ensure all applications and any policy changes are processed in a timely manner
  • Assumes ownership of customer concerns and feedback until the resolution is successfully accomplished
  • Reviews client exposures, loss experience and current coverage and provides proactive solutions, and recommends appropriate products and services
  • Remarkets accounts and obtains quotes with other carriers to confirm that the client’s current program is best product option and provides new quotes to clients
  • Assists with the solicitation of new accounts and retention of renewing accounts and looks for new sales opportunities by cross selling
  • Complies with all internal procedures and practices while demonstrating the ability to meet service performance and quality standards
  • Contributes to a team effort by accomplishing related results as needed

  • Possession and maintenance of a New Jersey Insurance License
  • Minimum one (1) year prior insurance experience
  • Strong customer service skills with an ability to assess insurance coverage needs
  • Excellent communication and diplomacy skills to resolve client issues
  • Articulate, well organized and proficient at multi-tasking
  • Goal oriented and highly motivated and resourceful to achieve results
  • Ability to work independently, as well as in a team environment
  • Proficient in Microsoft Office and relevant company proprietary databases

  • Our Recruiting Manager, Zach Florian —not an automated computer program— will personally read your application.
  • If there is mutual interest, we will reach out to tell you all about the hiring company and answer your questions so you can determine if this is a position you’d like to pursue.
  • To follow up on your status, please wait at least 48 business hours and then email, Florian@7Eagle.com.
  • Even though we focus on Veterans, transitioning Service Members, and Military Spouses, this position is open to everyone.
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