Intune Support Engineer

Lisbon, Full time

Damia is looking for a Support Engineer experienced with Intune Support to help our client!

You'll be a Damia family member but working at our client in Lisbon

Requirements:

  • Good Communication Skills - spoken and written English / German or French is a plus
  • Excellent customer service skills and customer focused attitude.
  • Three or more years’ experience in systems deployment/admin, network operations, software support or IT Consulting,
  • Effective learning skills and the ability to learn on the go.
  • Strong problem-solving skills includes troubleshooting, problem analysis and resolution, good judgment/decision making ability.
  • Genuine passion for technology and desire and aptitude to increase technical skill level required.
  • Strong knowledge of: any Windows OS, Mobile device OS, Client/Server knowledge, understanding of Cloud services
  • Nice to have would include: Exchange, SCCM, Mobile device configuration and app deployment, Cloud products like Azure, Office 365, other Mobile device management tools and programming knowledge
  • Recent work experience in a customer facing support role
  • Excellent written and oral communication skills
  • Cultural sensitivity, experience of building relationships with customers and ability to build the trust of a community
  • Flexibility and ability to adapt to ambiguous and changing situations

 

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