Service Designer

New York, Contract

About Us:

Caper builds smart shopping carts powered by deep learning and computer vision to enable a seamless grab-and-go retail experience. We differ from other emerging cashierless technologies like Amazon Go because we are the scalable solution. Caper’s autonomous checkout technology is plug and play, meaning it requires no in-store renovation, no operational overhaul, no heavy computations or endless image labeling. Any retailer can buy the carts and their entire store is upgraded with cashierless capabilities. Caper costs less than 1% of Amazon Go's infrastructure. We are already live in-stores and our customers love us! 

Caper is the fastest-growing company in retail automation technology and is backed by Lux Capital, First Round Capital, Y Combinator along with top executives from Google, Walmart, Instacart, Plated, and Albertsons with over $13M in funding to date. While e-commerce accounts for 8% of total retail spending, Caper is innovating the other 92% of the untapped offline retail potential. 

As a part of the Caper team, you’ll be a part of a culture that cares about its people and the future we’re shaping together. At Caper, we may all come from different backgrounds, but we all share one common vision - to fundamentally disrupt the retail industry. We are looking for engineers to join our talented technical team. 

Come join our team if...


You have: 

  • Experience with conceptualization, ideation, and iterative prototyping employing various methods to prototype service concepts
  • Experience organizing data into clear service design blueprints and communicate ideas and designs to diverse groups of stakeholders
  • Experience collaborating with product, engineering, and operations teams to shape the product and design
  • Fluency in Figma, Adobe Photoshop and Illustrator
  • 2+ years of working experience as a UX / UI Designer
  • Completed a bachelor's degree or above, preferably a degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human-Computer Interaction (HCI) or a related field, or equivalent practical experience
 You're ready to: 
  • Shape the look and feel of the future of shopping
  • Identify opportunities to improve shopping experience across different touch-points and articulate the dependencies and complexities across these touch-points
  • Design, prototype and test, ecosystem maps, user Journeys, service blueprints
  • Create extremely detailed user flows, product maps, wireframes, etc. based on requirements and technical constraints
  • Be self-motivated, able to work independently and manage multiple projects under minimal supervision
  • Competitive salary with equity
  • Excellent medical insurance
  • Weekly catered-lunch
  • Unlimited snacks
  • Unlimited PTO

**Please also include a copy of your portfolio / link to website upon submission**

US Citizens / Green card only. We do not sponsor for visa

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