Technician (Cincinnati)

Cincinnati, OH, Contract

About Us

Caper builds smart shopping carts - powered by deep learning and computer vision - to enable a seamless grab-and-go retail experience. We differ from other emerging cashierless technologies like Amazon Go because we are the scalable solution. Caper’s autonomous checkout technology is plug and play, meaning it requires no in-store renovation, no operational overhaul, no heavy computations or endless image labeling. Any retailers can buy the carts and their entire store is upgraded with cashierless capabilities. Caper costs less than 1% of Amazon Go's infrastructure. Pur tech is already live in stores and our customers love us!

Caper is the fastest-growing company in retail automation technology and is backed by Lux Capital, First Round Capital, Y Combinator along with top executives from Instacart, Plated, Albertsons and Walmart. While e-commerce accounts for 8% of total retail spending, Caper is innovating the other 92% of the untapped offline retail potential.

 

Responsibilities

  • Installing and prepping all new Caper products and ensure they are functioning correctly onsite
  • Diagnosing, documenting and resolving all technical issues that emerge
  • Providing technical support to clients and communicating clearly the steps taken to the support team 
  • Investigating product failures and quickly identifying root cause for repair
  • Helping maintain updates and upkeep of Caper products as necessary
  • Working with Clients to keep them informed of hardware updates, issues, and repairs
  • Reading and learning from Caper manuals to execute different tasks around hardware with minimal supervision and superb communication 
 

Qualifications

  • 2+ years experience in installing, testing, repairing and troubleshooting hardware
  • Must have a flexible schedule and be able to work on call
  • Creative problem solver and ability on think quickly on the spot
  • Excellent communication, interpersonal and diagnostic skills
  • Exceptional attention to detail
  • Ability to learn and understand the breakdown of hardware products quickly
  • Comfortable working with computers, different softwares, and multitasking 
  • Have a driver's license and ability to drive and move from one location to another within the same area 
Apply to Job
Name*
Email*
Phone
Resume*