Service Advisor

Birmingham Midlands, Full time

AKA Recruitment are working with an incredible client of ours to bring you this unique opportunity working within a dealership working on prestigious brands based in Birmingham.

Job Duties Include

  • Taking receipt of vehicles and advising customers of the diagnostic of their vehicle.
  • Actively selling after-sales services to our customers
  • Scheduling customer orders.
  • Mediating between departments such as Parts, Workshops, Sales, and Accounts.
  • Giving comprehensive commercial advice on the extent of work to be done and, if necessary, providing a cost estimate for repair work.

Requirements:

  • Experience in customer service for premium and luxury brands.
  • Expert in designing the customer journey and pride yourself on your ability to understand and fulfill our customers’ needs and expectations.
  • An appetite for improvement; constantly seeking out new ways to make our customer experience the best that it can possibly be.
  • At least a minimum of 2 years of experience working within a sales industry.
  • Ideal if you have experience in a commercial vehicle background
Reasons to apply Exciting dealership with a reputable prestigious brand. 
Working within a busy Main Dealership you will provide high-quality repairs at a superb branch. Working within a fast-paced environment you will be working on a rota basis 4 on 4 off giving you the perfect work-life balance, at the same time a great salary basic up to £29k will be on offer with an OTE on top. For more information and to apply for this role please send your CV in confidence to us here at aka Recruitment
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