Customer Service Advisor

Halifax West Yorkshire, Full time

aka Recruitment are currently working with an exclusive client of ours to bring you this exciting Customer Service Advisor role based in Elland 
 
Job Duties Include:
- Dealing with inbound Customer Enquiries via all medias and divert appropriately 
- Effectively deal with any technical/return issues liaising with the service department 
- Display a sound understanding of product knowledge 
- Follow up on all outstanding quotes/proforma invoices attempting to close or understand 
- Improve customer retention rates
 
Requirements:
- Experience within a customer service advisor role is essential 
- Knowledge of Sage is advantageous for this role 
- Expertise in the Automotive industry is again an added bonus but not essential 
 
Reasons to Apply: Strong Salary basic, excellent working environment and a great family run business
This is a great opportunity that has come available due to workload coming through our clients doors. You will provide excellent customer service on a variety of products, closely linked to the Automotive Industry. You will be working Monday to Friday 8.30am to 5pm and be entitled to a great salary basic of £25k, whilst being part of an excellent team. For more information and to apply for this role please send your CV in confidence to us here at aka Recruitment
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