Sr. Supply Base Engineer - (900-112)

Penang, Malaysia, Full time

Sr. Supply Base Engineer - Penang, Malaysia (900-112)

The Sr. Supply Base Engineer will be responsible for the technical management of Pensando’s contract manufacturing partners.  The impact of this role will be the development and implementation of efficient manufacturing, quality and test processes that will ensure the highest quality products are delivered to Pensando’s customers.



  • Integration of new hardware and software product releases into the contract manufacturers for delivery to customers
  • Development of manufacturing processes that balance efficient cycles times with the production of high quality products
  • Development of quality inspection processes and root cause analysis/corrective action to resolve quality issues
  • Closely work with the product development team to understand the functioning of the appliance and software products; be able to troubleshoot product performance issues that emerge during manufacturing test and quality processes
  • Train the contract manufacturing partner to successfully build, test and troubleshoot product and software issues
  • Closely work with the customer service team to investigate quality/performance issues that occur at customer installations that are related to manufacturing issues; develop corrective actions to resolve customer issues
  • Develop and implement test and quality processes to monitor the quality of critical components; manage component suppliers for the resolution of quality issues, root cause analysis and corrective actions
  • Monitor all aspects of production and test capacity; make recommendations and implement actions required to insure ongoing adequate production and test capacity to meet growth requirements
  • Project planning and management to ensure that NPI and other project schedules are completed on time

Desired Skills & Experience

Skills Requirements:

  • Hands-on understanding of electronics appliance design and functionality
  • Extensive experience in working in an outsourced manufacturing environment or direct experience in working at a contract manufacturing company
  • In depth knowledge of quality and test processes, critical metrics and the ability to develop and implement meaningful KPI’s
  • Excellent communications and training skills
  • The ability to work well cross functionally
  • Basic business analysis skills – quote comparisons, ROI, etc.
  • High level of skill in MS Excel and various product management databases (e.g. Arena/Agile)
  • Experience with formalized root cause and corrective techniques (e.g. 8D)
  • Skilled and performing FMEA/P-FMEA and taking to appropriate actions to mitigate potential areas of concern


Personal Requirements:

  • Must be comfortable in a start-up company environment (little clerical support); but able to grow scope of position as company grows
  • Able to utilize data to support ideas and position
  • Able to lead and participate in technical discussions
  • Able to work extended hours to support critical customer needs/deliveries
  • Able to travel as needed, in the US and internationally
  • Fluent in written and spoken English



  • BS/MS EE or other technical degree
  • Minimum 5 years applicable experience


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