The General Manager drives, guides and influences the day-to-day business activities of a single facility or groups of facilities. The General Manager relays the organization’s vision of business growth and diversification to the team and drives the execution, monthly forecasting and annual budgeting of the organizational scrap recycling program. The incumbent understands and effectively communicates company goals and drives home these goals at the facility and departmental manager level. The incumbent directs staff to achieve individual and facility goals and successfully delegates responsibility. The incumbent ensures compliance with company policies and established regulations related to environmental health and safety, security, the management and administration of personnel, operations/production activities, cost controls, inventory quality and quantity specifications. Managing each department under purview, the General Manager makes informed, measured decisions regarding departmental activities. To make sound business decisions, the General Manager must comprehend and synthesize high volumes of information including: metrics, reports, and written and verbal communications in a fast paced environment.
This position operates within flexible parameters. The primary goal of this position is to achieve excellence in all facets of facility management. Providing the highest quality product safely, effectively and efficiently decreases accidents and errors and increases profits.
Responsible for overall organizational health and safety & environmental issues within facility by working closely with the corresponding counterparts in the assigned region. Ensures compliance of environmental regulations in accordance with company, federal and state policies by working closely with the concerned authority. Specific accountabilities include:
a. Providing a safe environment for all employees, customers and visitors.
b. Monitoring organizational health and safety & environmental programs administered by concerned department.
c. Following an incident or accident, communicating lessons learnt and remedial action plans to all personnel per policy.
d. Monitoring environmental compliance in order to report any deficiencies and/or issues to the appropriate department and reporting GM and Director in the region.
Participates in the procurement of scrap materials as defined by the commercial and operational teams in the region. Specific accountabilities include:
a. Communicating with logistics, commercial ad facilities departments, ensuring material purchase quotas are met for the facilities and that materials are transferred or shipped in a timely fashion.
b. Monitoring inbound material purchases ensuring proper grading and customer pricing.
c. Daily review of inbound material receipts report by customer and by commodity, ensuring accurate pricing and volumes.
d. Providing direct supervision as needed to the managers in commercial and/or operations.
e. Reviewing purchase prices and comparing to sell prices; providing reasonable metal spreads to ensure profit of all material processing and handling.
Works closely with departmental managers and the finance function in regard to internal budgeting and forecasting. Specific accountabilities include:
a. Analyzing operating efficiencies of each cost center (shredder, shear, torch, stockpiling, etc.)
b. Reviewing inventory and production levels with regard to material sold and current market conditions.
c. Operates facilities within the established forecasts, operating budgets, and CAPEX budgets.
d. Recommending, on a yearly basis, prioritized capital expenditures, accounting for: environmental necessities; safety enhancements; equipment condition code and replacement program; operational efficiency needs; ability to sustain operations and business growth including new business opportunities.
Responsible for clarifying, validating, analyzing and testing for accuracy in all assigned areas. Specific accountabilities include:
a. Production and maintenance in all departments.
i. Assuring committed production levels are achieved and maintained for all departments.
b. Optimizing utilization of key equipment
i. Monitoring equipment needs and availability for all locations.
ii. Overseeing proper equipment maintenance, servicing and utilization.
c. P&L of inbound products - Ferrous and Non-Ferrous.
d. Reviewing Time and Weight studies.
e. Assessing relative cost effectiveness of sub-contractors, including transportation, burners, etc.
f. Forecasting monthly production with departmental managers in conjunction with Commercial group ensuring that facility goals are met.
g. Supporting other company locations as necessary.
Responsible for monitoring and maintaining yard inventories (ferrous and nonferrous) for accuracy. Specific accountabilities include:
a. Managing inventory levels in accordance with market data.
b. Maintaining accurate physical material inventories in all facilities keeping in compliance with all internal and SOX controls.
Responsible for overall facility security, including the oversight of outside security contractors. At port facilities, the General Manager may designate another manager (generally the operations manager posted at the terminal or the supervisor responsible for ship loading) as the designated officer for overall security.
a. Ensuring safe operation of facility stevedoring activities.
Directs management in the supervision and performance evaluation of personnel and their activities within the facility. Specific accountabilities include:
a. Working with departmental managers to identify and implement necessary training for all personnel
b. Ensuring accurate reporting for production departments.
c. Administration and record keeping relative to the operation and maintenance of facility, buildings and equipment.
d. Following HR guidelines for status changes, salary changes, goal setting, annual reviews/evaluations, and payroll issues
e. Reviewing organizational charts and job descriptions for accuracy.
Performs other special projects which may require project management experience or specialized knowledge.
Supports the Company's process related to internal control which includes understanding, communicating and complying with defined internal controls as well as suggesting and making modifications to the policies, procedures and controls to better relate to the business.
Communicates upward problems in operations, noncompliance with the code of conduct, or other policy violations or illegal actions.
The General Manager directly supervises the operations and commercial teams responsible for facility and the respective managers supervising the plant, office and travel logistics.
Primary direct lines of communication with the reporting manager and director in the region, the counterparts on organizational health and safety & environmental issues.
Secondary lines of communication, as requested or needed, with the enterprise scrap procurement and recycling team, including the C-level and senior executives of other departments for information exchange.
External contacts include union representatives, contractors, vendors, suppliers, community leaders, variety of regulatory officials, and various business contacts.
Exposure to physical operations at metal recycling yards; it is necessary to walk/climb in active industrial yards with uneven surfaces and to out-of-the-way areas. Occasional exposure to inclement weather conditions and travel is required. Work pressure can be substantial during peak limes, requiring considerable adaptability; disturbances of workflow, and/or irregularities in work schedule are expected and occur on an intermittent basis. Regular overtime is required. Offsite work involves meeting in person with current or potential customers, and visiting other company locations. Travel estimated at 25%.
Ability to: lift and carry up to 20 pounds occasionally; sit for extended periods of time, up to 6-8 hours per day; write by hand and keyboard for extended periods of time, up to 6-8 hours per day; communicate by speech and hearing continuously. Visual acuity needed for: close detail work; preparing and analyzing data figures; reviewing / creating reports, schematics, blueprints; accounting and computer use; inspecting scrap material and manufacturing operations / equipment.
A Bachelors degree in Business Administration / Operations Management or equivalent combination of education and I or experience. A minimum of 7-10 years of related experience with operations management responsibilities. Preference for experience within the metals recycling industry with experience in scrap purchasing and operations management. This position requires possession of a valid driver's license and the ability to drive an automobile.
Tact and the ability to communicate, in a professional manner, to all levels of individuals; computer skills including Microsoft Suite; supervisory and management skills. Ability to: negotiate and communicate with unions; define problems and collect data, establish facts, draw conclusions and then make decisions; apply principles of logical or scientific thinking to a wide range of intellectual and practical problems; deal with a large number of variables and determine a specific course of action.